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Security & governance

Protect operating evidence. Keep authority clear.

SyncAI combines evidence-led recommendations with access controls, reviewable decision records, and named human approval. We review your security and deployment requirements against the environment agreed for your team.

Implemented controls

Encryption, isolation, auditability, and named authority.

Named human approval

SyncAI recommends. A named human accepts, rejects, escalates, or returns the recommendation. Direct plant execute is disabled. Approval, escalation, and accountability are product architecture — not a policy overlay.

Audit log and decision traceability

Recommendations, evidence references, approval actions, and workflow state are designed to remain reviewable. The basis of a decision should not disappear into an opaque chat transcript.

Encryption

Operational information is encrypted in transit and at rest in the hosted environment. Customer-specific encryption and residency requirements are described against the actual engagement, not as a generic guarantee.

Row-level security

Multi-tenant isolation is enforced with row-level security (RLS) in the data layer, alongside application role boundaries. Customer configuration determines who can see and act on operational information.

Role-aware access

Access is scoped by role and the information boundary agreed for the workspace. Least privilege is the design intent. Discuss required identity-provider and access controls with us before purchasing.

Evidence before automation

The platform keeps observed evidence, assumptions, and missing information distinct. People accountable for the decision can see why a recommendation was made.

Human authority

The model is not the final approver.

Industrial recommendations can affect safety, production, cost, and asset life. SyncAI therefore treats recommendation and authority as separate layers. A named human remains accountable. The argument is Recommend Is Not Authorize.

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Recommendation

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Evidence review

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Named approval

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Controlled work

Exact approval paths are configured for the customer’s operating model, roles, and risk boundaries. Direct plant execute stays off.

Deployment requirements

Confirm the controls your operation requires.

SyncAI does not represent third-party certifications as complete unless they have been formally achieved and are current.

Identity and access

Tell us which identity provider, SSO policy, and approval roles your organization requires. We confirm the supported configuration and any implementation work before you proceed.

Hosting and data residency

Agree hosting, data residency, and data-handling requirements during security discovery. Any private-cloud or on-premise requirement needs an agreed deployment scope before purchase.

Third-party certifications

SOC 2, HIPAA, and similar attestations are represented publicly only when formally achieved and current. Architecture discussions distinguish implemented controls from certification status.

Data handling

Work from the customer-approved information boundary.

SyncAI is designed to use the records and systems the customer authorizes. Assessment work starts from customer-provided exports. Data connections and deployment requirements are confirmed during security and data discovery.

We do not train foundation models on customer operational data without explicit consent. Competitive and operating information stays the customer’s.

Security contact

For vulnerability reports, architecture questions, or customer-specific control discussions against an agreed scope.