Crew session · half-day
Reliability for Technicians and Operators
A half-day crew session on how the work you do every day creates reliability, and how what you see and write down helps the whole site make better decisions.
Vendor-neutral. The session does not require or sell software, and it needs no access to your systems.
Who it is for
Mechanics, millwrights, electricians, instrument technicians, lubrication techs, welders and operators.
No engineering background needed, and no blame: the point is fixing equipment and processes, not scoring people.
Safety always comes first in this session. Nothing here asks anyone to trade safety for reliability.
What you leave with
- A clear picture of how your work orders and notes become the failure record that managers and planners rely on.
- A simple standard for closing out a job: what failed, what you found, what you think caused it, and what was done.
- Practical early-warning habits for operators and techs: what to look, listen, feel and smell for, and how to report it so it gets acted on.
- How quality of execution (cleanliness, fits, lubrication, torque, alignment) shows up later as repeat failures, and where your judgment matters most.
- When and how to raise a problem, who to raise it with, and what a good report looks like.
- A one-page checklist for your trade or area to use on shift.
No savings are promised. Value depends on your data and what you do with it.
Half-day agenda
Five modules, each with a practical exercise.
| Time | Module | Exercise |
|---|---|---|
| 0:00–0:45 | Where your work goes: from the job to the decision | Follow one real job from work order to report |
| 0:45–1:30 | Closing out a job so the next person learns something | Rewrite three poor closeouts as good ones |
| 1:45–2:30 | Seeing early: inspections, operator care and reporting | Build an early-warning list for one machine |
| 2:30–3:15 | Doing the task right: how execution shows up as repeat failures | Spot the likely cause behind three repeat jobs |
| 3:15–4:00 | Raising a problem and closing the loop | Role-play a report to a planner or supervisor |
How it works
- We use anonymized jobs from your own site when you can provide them (a short list of recent work orders with names removed); otherwise we use realistic samples.
- No system access and no software install. Sessions can run on or just after shift change, in groups of 12–25.
Format and price
Prices are in Canadian dollars. The first three clients receive founding-client pricing of 25% off, in exchange for before-and-after results and a short testimonial.
| Option | Group size | Length | Price (CAD) |
|---|---|---|---|
| In-house crew session at your site | 12–25 people | Half-day | $4,500 flat, plus travel at cost; $3,500 for a second crew in the same visit |
| Live virtual session | 12–25 people | 2 × 2 hours | $3,000 flat |
Included: facilitator and take-home checklists. Travel for in-house sessions is billed at cost.
Your facilitator
Orville Davis, M.Eng., MMP, started as an apprentice and heavy-duty mechanic and has more than 25 years in mining, oil sands and heavy-equipment maintenance, including as a maintenance supervisor and planner. He later led reliability engineering at Suncor’s mining operations. He holds a Master’s degree in Maintenance and Reliability Engineering, a Red Seal in heavy-duty equipment, an Alberta Blue Seal in business competencies, and the PEMAC Maintenance Management Professional designation.